About Us

Compensation is more than a pay-check, and traditional approaches don’t adequately reflect it or the way people work today.

We’re on a mission to change that. We see compensation as everything a company gives its people in return for the work they do. It should be easier to understand, offer, manage and spend.

Long-term, we’re working towards becoming the place where compensation happens and is managed by those who award and receive it. We’re on our way to coining the term “Compensation-as-a-service”.

We’re proud to be backed by leading European VC funds, having raised over €5 million in our pre-seed round led by Breega.

The Role

On a typical day, you will...

On a typical day/week, you’ll...

• Write and/or localise simple, clear, and relevant copy for Coverflex’s website, product, advertising, and other communication needs);
• Own the UX writing, localisation, and content design process from beginning to end;
• Create strategic, clear, and useful product copy for Coverflex’s web and mobile platforms, in order to optimise the user journey’s experience;
• Collaborate with the Design, Product, Sales, and Marketing teams in order to co-create a holistic UX approach and ensure optimal outcomes;
• Tackle customer needs based on their objectives and explore innovative solutions in a market where little precedence exists;
• Make data-informed decisions on user-centered content, by considering market segment analysis, customer feedback, and website and product metrics;
• Work closely with our brand team to reflect our brand on the product where relevant;
• Research industry-related topics (combining online sources, interviews, studies, and others) to improve the relevance of the content to produce;
• Produce content for formats such as product updates, product tours, sales-driven materials, and transactional communication (emails, LinkedIn messages, letters), among others;
• Be in charge of the website, product, and advertising content revisions and updates, as needed;
• Upload all content onto the Content Management System(s) (mostly Webflow and Lokalise);
• Co-define customer personas to influence product and brand communication;
• Co-define, with our Copywriter and Brand team, branding guidelines and tone of voice, and ensure all-around communication consistency (style, fonts, images and tone);
• Educate the whole organisation, from Operations to Sales, around proper product terminology;
• Have great room for internal growth, as the discipline grows within Coverflex.

About You

• You’re a cool UX writer & Content designer, eager to contribute to our mission of changing the way compensation is awarded, managed, and spent;
• You’re native/fully fluent in English and Portuguese. Fluent knowledge of Italian or Spanish is a plus;
• You have 3+ years of experience in English UX writing, be it within a company or an agency, for web and mobile products;
• You’re familiar with customer research practices;
• You are a great communicator (obviously), with excellent writing and editing skills;
• You are highly organised and disciplined, with the ability to meet deadlines and shift priorities with agility, if and when necessary;
• You are curious, humble, open-minded and empathetic, willing to work with multiple stakeholders in an effective way;
• You’re a bit of a grammar freak with a keen eye for detail, who’s read (at least!) 2 books in 2022;
• You follow the creed of "done is better than perfect";
• Experience working with tools such as Webflow, Lokalise, Figma, and Miro is a valued plus;
• Experience with SEO-driven content and guidelines is a nice-to-have;
• You can provide an online portfolio to help us learn about how you think and practice your craft.

The stages for this hiring process are:

• If your application seems like a good fit for us, we'll send you an email scheduling your first interview;
• You’ll have at least 1 online interview, depending on how far along the hiring process you get, to a maximum of 4 (with your potential future manager, some or all of Coverflex’s co-founders, and a potential future co-worker);
• We’ll let you know where you stand as soon as a decision is made.