About Us

Compensation is more than a paycheck, and traditional approaches don't adequately reflect it or the way people work today.

We're on a mission to change that. We see compensation as everything a company gives its people in return for the work they do. It should be easier to understand, offer, manage and spend.

Long-term, we're working towards becoming the place where compensation happens and is managed by those who award and receive it. We're on our way to coining the term "Compensation-as-a-service".

 We’re proud to be backed by leading European VC funds, having raised over €20 million.

About You

• You are always looking for outstanding and exciting ways to solve problems;
• You have a high capacity to communicate;
• You speak English and Portuguese fluently (Italian would be a plus)
• You provide exceptional support and care about people’s problems;
• You are a warm person with an incredible customer focus;
• You’ve adapted easily to remote work;
• You love to be part of something bigger than you.

The Role

On a typical day, you will...

• Provide operational support to the team
• Establish and maintain quality standards
• Identify opportunities for improvement
• Develop and implement changes to non-efficient processes and procedures
• Identify customer needs and help customers use specific features;
• Follow-up with customers to ensure their issues are solved;
• Work closely with internal departments to share customer feedback;
• Identify best practices and help establish process standards that guarantee consistency and efficiency at scale.

Salary Range

For this position, we have a total gross package of 10.000€ to 12.500€ (plus meal allowance, health insurance and other benefits).

The stages for this hiring process are:

1. CV Screening
2. Interview I
3. Interview II
4. Case Study /technical interview 
5. Final interview round 
   

Equal opportunity employer:

Coverflex is an equal opportunity employer. All applicants will be considered and analysed regardless of ethnicity, religion, gender identity, sexual orientation, national origin, age, or disability status.