Coverflex

Work changed. Pay didn’t.

Coverflex exists to make compensation work for everyone.
Pay is still rigid, fragmented, and hard to feel.
We turn compensation into choice — one platform, one card, one app — for benefits, meal allowance, insurance and more.

Our platform is simple for HR and meaningful for employees.
We provide choice, smarter compensation tools and empowerment.

⚙️ TL;DR (The Essentials)

Role: Product Designer
Seniority Level: Senior
Type: Individual Contributor
Languages: English (main) / Portuguese, Spanish or Italian a plus;
Main Tools: Figma, Notion, Slack
Location: Remote  
Compensation:

• Base Salary: range from 50.000€ to 65.000€
• Equity: Yes - VSOPs (Virtual Stock Options)
• Benefits: Check all benefits and perks below, depending on experience and where you are based
• Contract Type: Permanent

💥 Your Impact

Your role will play a major role in our success because…

→ Your curiosity and pro-activeness will help shape our product and key initiatives. You’ll be part of strategic discussions where you’ll have the chance to participate and leverage your experience, finding opportunities where others didn’t see them.
Understanding the current position of the company and where we want to go is key to focus on the most impactful initiatives and open new directions.

You’ll know you’re successful when, after 90 days, you’ve…

→ Gained context and confidence of a complex product and deep understanding of our markets’ landscape

→ Understood what is your added value to the Design team

→ Are fully comfortable with our processes and tools

We will measure success through real-time conversations and observation, as well as by setting clear and attainable expectations that align with the role’s goals.

⚡ Reality Check - What Makes This Role Hard

Let’s be real - here’s what makes this role challenging:

Coverflex is simple to use, but achieving that simplicity requires working through complex topics and concepts. You’ll often face problems that are easy to understand on the surface but challenging to translate into an intuitive user experience. Curiosity and the ability to ask the right questions will be essential to succeed.

👤 You

Must-haves (evidence, not years)

• Well experienced in product design, namely with shipping user-facing features or products;
• You are able to conduct exploratory user research, setup and conduct usability testing sessions;
• You are obsessed with user problems and in understating root causes, and you place user research at heart of any discovery process;
• You are comfortable with design processes and methodologies, you are capable to adapt frameworks to different realities, you continuously welcome and try new approaches;
• You proactively share information, actively request and provide feedback, and facilitate communication for multiple stakeholders (Ex: internal teams & external users).
• You have full professional proficiency in English.

Nice-to-have

• Experience in the benefits, fintech, or welfare market;
• Familiarity with SaaS;
• Experience in in high-growth B2B SaaS and/or Marketplaces and mobile-first design experience.

🧬 Your DNA

• You believe “good enough” is better than perfect. You know where to focus your time and energy, and you care about outcomes and impact—not processes or perfectionism.
• You’re a go-getter. You don’t wait for others to push you; you proactively search, learn, and improve. Autonomy is key to how you operate.
• You work iteratively and stay curious. You seek feedback early and often to validate hypotheses and avoid building in the dark.
• You know when to take feedback on board and when to trust your own judgment.
• You’re flexible and adaptable. The company moves fast and evolves quickly, and you’re able to shift focus and support changes while keeping the long-term vision in sight.
• You question things and apply critical thinking to your reasoning.
• You are thoughtful, observant, and smart about identifying gaps—and filling them with their experience, expertise, and ownership.

You’ll probably find this frustrating if…

• You prefer waiting for instructions, requirements, or direction instead of moving ahead;
• You prefer and organised environment without much chaos.

👥 Manager & Team

Meet Your Manager

Hiring Manager: Pedro Cardoso, Head of Product Design
Location: Portugal
LinkedIn Profile: https://www.linkedin.com/in/pedrocardoso3/

Profile Snapshot: Open, flexible, good listener, creative, curious and restless. I work to serve the team, facilitate and promote conversations.

• Energy: high, but sometimes mellow.
• Communication: I listen first.
• Feedback Style: diplomatic

How to work with me - in the Manager's own words:

I believe in autonomy and trust. I delegate as much as possible but foster real-time communication and support. I don’t micro-manage but need to be aware.
I connect the dots.

Your Team

You’ll work day-to-day with:

• Sara Caldas, Senior Product Designer, Linkedin Profile
  
• Luis Carmona, Senior Product Designer, Linkedin Profile
• Ana Maria Heleno, Senior UX Writer, Linkedin Profile
• Carla Inácio, Senior Product Designer, Linkedin Profile

Key Stakeholders:

• Joana Botelho, Head of Product;
  • https://www.linkedin.com/in/joana-botelho-81088544/
• Rui Carvalho, CPO;
  • https://www.linkedin.com/in/ruigouveiacarvalho/

Team Rituals:

• Weekly Design Alignment;
  
• Design critique - weekly.
  

💜 Access & Belonging (Equal Opportunity)

We hire for impact and potential, not pedigree.
We welcome applications from people with non-linear careers, career breaks, caregiving gaps, and those changing fields.

No discrimination on the basis of age, disability, gender identity/expression, marital or family status, pregnancy, neurodivergence, race/ethnicity, religion/belief, gender, sexual orientation, or any other protected ground.

Assessment fairness:
We anchor on evidence of outcomes (what you shipped, moved, or influenced).
We actively de-bias by using structured rubrics, multiple assessors, and blind screening most of the time  (we won’t know your name, gender, or personal info until the interview stage).

📬 Application Clarity

No cover letter required.
Apply with your LinkedIn or upload your CV.
You may be asked a few short, relevant questions.

Total candidate time investment: ~3–5 hours end-to-end.

🧩 Hiring Stages (What to Expect, Why & How Long)

1. CV / LinkedIn Screen — Signal check vs must-haves
• Done by People + Hiring Manager.
• You’ll hear from us within 7 business days.

2. Role-Fit Questionnaire (async)
Purpose: capture signals your CV can’t (languages, tools, scenario judgement) and calibrate seniority.
Format: multiple choice +  short answers.
Accessibility: prefer a call? Tell us - we’ll swap for a short chat.

3. Hiring Manager Interview - Deep dive into your work • 45–60 min
Structured around outcomes, decisions, and collaboration.

4. Behavioural Interview - Show how you think • 45-60 min
Use our case or bring a real artefact (deck, PR, analysis, playbook).
We assess clarity, decision quality, stakeholder thinking, and ethics.

5. Case / Work Sample - Show how you think • ≤90 min
Use our case or bring a real artefact (deck, PR, analysis, playbook).
We assess clarity, decision quality, stakeholder thinking, and ethics.

6. Final Conversation (CEO / C-Level) — Values, strategy, and your growth • 30–45 min

Optional: References (2–3 people who’ve seen your recent work) - async.

⏱️ Speed & Communication

• Decision: within 4 weeks of your application.
• Updates: weekly if the process runs longer.
• Scheduling: interviews between 10:00–16:00 CET (flexible across Europe).
• Feedback: from the Case stage onwards, you’ll always receive written or verbal feedback - what went well, and what to strengthen next time.