Merchants Strategy Manager
đ§Ą Coverflex
Work changed. Pay didnât.
Coverflex exists to make compensation work for everyone.
Pay is still rigid, fragmented, and hard to feel.
We turn compensation into choice â one platform, one card, one app â for benefits, meal allowance, insurance and more.
Our platform is simple for HR and meaningful for employees.
We provide choice, smarter compensation tools and empowerment.
âď¸ TL;DR (The Essentials)
Role: Merchants Strategy Manager
Seniority Level: Manager
Type: Individual Contributor
Languages: English (main) / Portuguese, Spanish or Italian (strong plus)
Main Tools: HubSpot, Excel/Google Sheets, Slides/Notion, AI tools
Location: Remote (Europe)
Contract Type: Permanent
Compensation:
Base Salary: âŹ50,000 - âŹ75,000
Bonus / Commissions: OTE 70/30
Equity: Yes â Stock Options under our Equity Incentive Plan
Benefits: you can check them below (at the end of the page)
đĽ Your Impact
Youâll build and scale Coverflexâs merchant and partnerships strategy â unlocking new distribution channels and increasing the value captured from every euro spent on the platform.
Your mission is to drive more spend through Coverflex and capture more value from that spend, turning merchants and partnerships into a repeatable growth and monetization engine.
Youâll know youâre successful when, after 90 days, youâve:
Closed and started ramping strategic distribution partnerships
Built a clear strategy and roadmap to monetize merchant spend
Established strong cross-functional alignment to execute partnerships
How weâll measure success:
Main KPI 1: Number and quality of strategic partnerships
Main KPI 2: ARR and ARPU impact generated through partnerships
Main KPI 3: Incremental revenue from merchants
Main KPI 4: Employee experience signals (e.g. NPS / feedback)
⥠Reality Check â What Makes This Role Hard
Letâs be real â this is a 0â1, high-ambiguity role with real execution pressure.
Hereâs what makes it challenging:
Youâre building repeatable partnership and merchant motions from scratch
Success depends on multiple teams moving in sync (Product, Sales, Marketing, local markets)
Deals are complex and custom, requiring strong commercial structuring and negotiation
Sales cycles are long and uneven, especially with strategic partners
Youâll operate across multiple markets, each with different dynamics and constraints
Measuring impact requires clear attribution, discipline, and reporting rigor
đ¤ You
Must-haves
6+ years in Strategy, Partnerships, or Corporate Development
Proven track record sourcing, structuring, negotiating, and closing partnerships end-to-end
Strong ability to design commercial models (rev-share, commissions, incentives)
Strategic operator: able to translate strategy into execution plans and measurable KPIs
Experience working cross-functionally with Product, Marketing, and Sales
Experience launching partnerships post-signature (enablement, GTM, optimization)
Strong written and verbal communication (exec-ready materials)
Fluent in English
Nice-to-have
Experience in high-growth B2B SaaS, fintech, or HR tech
Experience building merchant networks or marketplace dynamics
Experience working across multiple European markets
Experience in remote, distributed teams
đ§Ź Your DNA
Builder mindset: you create from zero and turn ideas into repeatable systems.
Commercial thinker: you understand how value is created, shared, and scaled.
Ownership: you take full responsibility from sourcing to execution.
Comfort with ambiguity: you move forward without perfect clarity.
Cross-functional leader: you align teams without formal authority.
Execution-focused: you donât stop at strategy, you deliver outcomes.
Youâll probably find this frustrating ifâŚ
You prefer strategy over hands-on execution
You need clear structure and stable priorities to perform
You avoid risk or experimentation
You struggle to operate across multiple stakeholders and markets
Youâre uncomfortable owning outcomes end-to-end
đĽ Manager & Team
Meet Your Manager
Hiring Manager: Quentin Demeestère â VP Strategy & Corporate Development
Location: Italy
LinkedIn Profile: https://www.linkedin.com/in/quentindemeestere/
Profile Snapshot:
Energy: Calm, thorough, and composed under pressure
Communication: Clear, structured, and concise
Feedback Style: Frequent, specific, and respectful
How to work with me - in the Manager's own words:
âLow-ego and collaborative. I care about impact and achieving ambitious goals with meaning.
Iâm available, transparent, and supportive â I provide context, remove roadblocks, and expect strong ownership.
Once we have clarity and trust, I give full autonomy and expect people to drive outcomes. I stay close enough to help, without micromanaging.â
Your Team
Youâll work day-to-day with:
Youâll be the first hire in this team, so you'll be working with your direct manager
Key Stakeholders:
Sales
Local Partnerships
Product
Customer Success
đ Access & Belonging (Equal Opportunity)
We hire for impact and potential, not pedigree.
We welcome applications from people with non-linear careers, career breaks, caregiving gaps, and those changing fields.
No discrimination on the basis of age, disability, gender identity/expression, marital or family status, pregnancy, neurodivergence, race/ethnicity, religion/belief, gender, sexual orientation, or any other protected ground.
Assessment fairness:
We anchor on evidence of outcomes (what you shipped, moved, or influenced).
We actively de-bias by using structured rubrics, multiple assessors, and blind screening most of the time (we wonât know your name, gender, or personal info until the interview stage).
đŹ Application Clarity
No cover letter required.
Apply with your LinkedIn or CV in English.
You may be asked a few short, relevant questions.
Total candidate time investment: ~2.30/3 hours end-to-end.
đ§Š Hiring Stages (What to Expect, Why & How Long)
1. CV / LinkedIn Screen â Signal check vs must-haves
⢠Done by People + Hiring Manager.
⢠Youâll hear from us within 7 business days.
2. Hiring Manager Interview - Deep dive into your work ⢠30 min
Structured around outcomes, decisions, and collaboration.
3. Business Case - Let's peak into this role's challenges ⢠60 min
With Quentin Demeestère and Ălafur PĂĄlsson (CRO). Exercises that represent potential challenges this role would have and how you'd approach them.
4. People Interview - Allow us to know you better! ⢠60 min
With People. Stress-free virtual coffee, focused on getting to know you as a person. We talk about culture, beliefs, and purpose.
5. Final Conversation (CEO) â Values, strategy, and your growth ⢠30 min
đ¤ AI & Hiring Tools Transparency
We use a few tools to reduce bias and improve documentation, not to make hiring decisions.
Teamtailor anonymisation: profiles are reviewed without relying on names/personal identifiers.
Meeting recorder (e.g., Talka.ai): may be used to capture interviews so we can focus on the conversation.
ChatGPT: may be used to turn interview notes/transcripts into clear, structured summaries.
Important: every application is reviewed by a human, and no decision or rejection is made by AI. If recording is used, weâll be transparent and (where required) ask for consent.
âąď¸ Speed & Communication
Decision: within 4 weeks of your application.
Updates: weekly if the process runs longer.
Scheduling: interviews between 10:00â16:00 CET (flexible across Europe).
- Team
- Strategy & Corporate Development
- Locations
- Portugal, Spain, Europe
- Remote status
- Fully Remote
Perks
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đ Unique Culture
A team committed to creating a strong and unique culture that celebrates diversity (and weirdness). Learn even further about us on our purpose page!
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đŠđťâđť Fully Remote
A fully remote setup, with on-site get-togethers at least once a year.
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đ¸ Compensation
Competitive and flexible compensation, including our own Coverflex card and stock options to really own our success.
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đĽď¸ Workstation & Onboarding Budget
A MacBook and a âŹ500 onboarding budget to help you set up an effective workstation during your first months.
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đ FlexBudget
A âŹ2,000 yearly budget to invest in your professional development, work tools, equipment, and remote work enablement.
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đŠââď¸ Health Insurance
Health Insurance plans, with the option to add family members and update conditions (*depending on country).
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đ´ Time Off
25 day paid vacation days + 3 caring days per year to work on side projects that support causes with a positive impact on our society.
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đąđśđš Family Friendly
2 additional paid weeks on top of the legal maximum Parental Leave. Your birthday + kidsâ birthday off.